Last updated: Dec 26, 2022 9:06 AM
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://accu-health.com/ Website (the “Website”) operated by Accu-Health LLC, a(n) Limited Liability Company formed in Illinois, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information
We collect any and all information that you enter on this Website. We collect the following information about you:
Identifying information – Name
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation;
- Processing is necessary to protect the vital interests of the user or of another person;
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys.
How we use this information
- Analytics;
- Creating new features;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Targeted advertising;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for creating new features will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Postal / Shipping address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation;
- Processing is necessary to protect the vital interests of the user or of another person.
Where we get this information
- Information submitted by the consumer;
- Tracking pixels.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Billing address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation;
- Processing is necessary to protect the vital interests of the user or of another person;
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys.
How we use this information
- Analytics;
- Creating new features;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Targeted advertising;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for creating new features will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Phone number
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation;
- Processing is necessary to protect the vital interests of the user or of another person;
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys.
How we use this information
- Analytics;
- Creating new features;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Targeted advertising;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for creating new features will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – IP address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation;
- Processing is necessary to protect the vital interests of the user or of another person;
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys.
How we use this information
- Analytics;
- Creating new features;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Targeted advertising;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for creating new features will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Email address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation;
- Processing is necessary to protect the vital interests of the user or of another person;
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys.
How we use this information
- Analytics;
- Creating new features;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Targeted advertising;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for creating new features will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Account name
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation;
- Processing is necessary to protect the vital interests of the user or of another person;
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys.
How we use this information
- Analytics;
- Creating new features;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Targeted advertising;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for creating new features will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible.
Insurance information – Applications and any data contained therein
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation;
- Processing is necessary to protect the vital interests of the user or of another person;
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys.
How we use this information
- Analytics;
- Creating new features;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Targeted advertising;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for creating new features will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible.
Education information – Degree, Certificates, Certifications, and Professional Licenses
With whom we share your personal information
We share the personal information below with the following third parties for the following reasons:
Identifying information – Name
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email service providers;
- Hosting providers;
- Social networks
Reasons for sharing
- To market to you via email;
- To manage our interactions with you;
- To prevent or investigate fraud;
- To process transactions;
- To analyze your interactions with us or our website;
- To enforce our Terms of Service.
Identifying information – Postal / Shipping address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems
Reasons for sharing
- To market to you via email;
- To manage our interactions with you;
- To prevent or investigate fraud;
- To process transactions;
- To analyze your interactions with us or our website;
- To prevent or investigate criminal activity;
- To enforce our Terms of Service.
Identifying information – Billing address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email service providers;
- Hosting providers;
- Social networks
Reasons for sharing
- To market to you via email;
- To manage our interactions with you;
- To prevent or investigate fraud;
- To process transactions;
- To analyze your interactions with us or our website;
- To enforce our Terms of Service.
Identifying information – Phone number
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email service providers;
- Hosting providers;
- Social networks
Reasons for sharing
- To market to you via email;
- To manage our interactions with you;
- To prevent or investigate fraud;
- To process transactions;
- To analyze your interactions with us or our website;
- To enforce our Terms of Service.
Identifying information – IP address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email service providers;
- Hosting providers;
- Social networks
Reasons for sharing
- To market to you via email;
- To manage our interactions with you;
- To prevent or investigate fraud;
- To process transactions;
- To analyze your interactions with us or our website;
- To enforce our Terms of Service.
Identifying information – Email address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email service providers;
- Hosting providers;
- Social networks
Reasons for sharing
- To market to you via email;
- To manage our interactions with you;
- To prevent or investigate fraud;
- To process transactions;
- To analyze your interactions with us or our website;
- To enforce our Terms of Service.
Identifying information – Account name
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email service providers;
- Hosting providers;
- Social networks
Reasons for sharing
- To market to you via email;
- To manage our interactions with you;
- To prevent or investigate fraud;
- To process transactions;
- To analyze your interactions with us or our website;
- To enforce our Terms of Service.
Insurance information – Applications and any data contained therein
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email service providers;
- Hosting providers;
- Social networks
Reasons for sharing
- To market to you via email;
- To manage our interactions with you;
- To prevent or investigate fraud;
- To process transactions;
- To analyze your interactions with us or our website;
- To enforce our Terms of Service.
How we protect your information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Destroying the personal information that we no longer need;
- Performing regular risk assessments;
- Having comprehensive security policies and procedures;
- Screening all employees with access to personal information;
- Training our employees;
- Requiring our employees to sign confidentiality agreements;
- Encrypting laptops, usbs and other portable media;
- Implementing and monitoring intrusion prevention and detection systems;
- Maintaining up-to-date software and safeguards;
- Physically and/or logically separating systems containing personal information from public networks such as the internet.
Sale of your information
We do not sell your personal information. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16.
Information retention
We retain the following personal information for the following periods of time:
Identifying information
Data retention period
Insurance information
Data retention period
Education information
Data retention period
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at [email protected].
Your rights
All visitors or users of this website have the following rights with regard to their personal information:
- The right to access the personal information that we have collected about you.
- The right to know whether your personal information is sold or disclosed and to whom.
- The right to say no to the sale of your personal information.
- The right to opt out of the sharing of your personal information.
- The right to request that we delete all or some of the personal information that we have collected on you.
- The right not to be discriminated against based upon your exercise of your privacy rights.
- The right to equal service and price, even if you exercise your privacy rights.
- The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your data.
- The right to request that we restrict the processing of your data.
- The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
- The right to stop receiving unwanted direct marketing.
- The right to limit the use and disclosure of your sensitive personal information.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Vickie Draper
CEO
[email protected]
630-506-5544
accu-health.com
2020 Calamos Court Suite 200 Naperville, IL 60563
United States
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name;
- Postal / Shipping address;
- IP address;
- Email address.
Please note that we may be unable to process your request if you do not provide us with the above information.
You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:
- Valid power of attorney.
Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial. Normally, we do not charge a fee to process or respond to consumer requests. However, for residents of certain states or countries, we may charge a fee if the request is excessive, repetitive or manifestly unfounded.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Jeff Draper
Chief Technology & Information Officer
630-506-5544
[email protected]
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.
Location of data processing
All data processing activities undertaken by us take place in United States of America.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring Data
We plan to transfer data to the United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at [email protected].